JEONJU Intl. Film Festival

Tickets

Ticketing Guide

In line with the COVID-19 quarantine measures, tickets for the 22nd JEONJU IFF can only be purchased online via the festival website (http://eng.jeonjufest.kr) and mobile application. On-site ticket offices will not operate, and visitors may use mobile tickets for direct entry. (※ Unlike previous years, there will be no on-site box office on the day of the screenings.)
Online (mobile) ticketing is available on the festival website (http://eng.jeonjufest.kr). Visitors may use mobile tickets for direct entry without issuing paper tickets.
One online ticket is available per one person at a time for your safety.
Tickets are non-exchangeable or non-transferable for COVID-19 quarantine management. You will not be able to enter the theater with an exchanged or transferred ticket.
Personal data collected from the QR codes will be automatically deleted two weeks after the festival ends, except when requested by the Korea Center for Disease Control and Prevention Agency.

Online Ticketing

Ticketing Period	April 20 (Tue) 11:00 - before the screening starts
Payment Method	credit card, debit card, bank transfer, mobile payment

Exclusive Tickets for Jeonju Citizens

· JEONJU IFF will sell 20% exclusive tickets for Jeonju citizens before the official general ticketing (April 20) out of all available seats according to the distancing regulations.

※ Exclusive tickets for Jeonju citizens are available for those who have an ID showing the current address in Jeonju or employees whose business card or proof of employment showing the workplace address in Jeonju.

· Maximum 2 tickets per 1 person can be purchased at the exclusive box office for Jeonju citizens. Visitors must fill in personal information to prevent the spread of COVID-19.

date	April 16 (Fri) - April 23 (Fri) / 14:00-17:00
venue	JEONJU Digital Independent Cinema

Price

General Screening	Master Class, Cinema Class
KRW 7,000	KRW 10,000

Wheelchair seats are reserved for wheelchair users.Please check the festival website for further information on pre-booking wheelchair spaces and tickets for people with disabilities.

Cancellation

Cancellation Period	No less than 30 minutes before the screening starts
Cancellation Fee	KRW 1,000 per ticket (for cancellations made on the day of the screening)

If you cancel your online ticket on the day of the screening, you need to pay the cancelation fee first.

If you wish to change your seat or payment method, you must cancel and re-purchase the ticket.

Refund Policy

Bank Transfer
Credit Card	Cancellation of credit card/bank transfer approval upon cancellation of booking Cancellations made after 7 days of your ticketing will take up to more than 7 days to be processed. (*up to 2 months)
Mobile Payment	Cancellations made in the same month: mobile payment approval canceled Cancellations made in the following month: refunds made to the designated account after the festival period

Jeonju Office

(54999) 2F, JEONJU Cine Complex, 22, Jeonjugaeksa 3-gil, Wansan-gu, Jeonju-si, Jeollabuk-do, Republic of Korea T. +82 (0)63 288 5433 F. +82 (0)63 288 5411

Seoul Office

(04031) 4F, 16, Yanghwa-ro 15-gil, Mapo-gu, Seoul, Republic of Korea T. +82 (0)2 2285 0562 F. +82 (0)2 2285 0560

JEONJU Cine Complex

(54999) JEONJU Cine Complex, 22, Jeonjugaeksa 3-gil, Wansan-gu, Jeonju-si, Jeollabuk-do, Republic of Korea T. +82 (0)63 231 3377